Legal
Privacy statement
This English version is provided for convenience. In the event of any inconsistency, the Dutch version shall prevail.
Last updated on 9 August 2026. This statement describes how Noir Driving Services, trading under the name T4XI, handles your personal data when you use our website or book a ride.
Who is responsible
Noir Driving Services in Almere, the Netherlands.
Chamber of Commerce number: 80673813
VAT identification number: NL003472098B32
Email: booking@t4xi.nl
Phone: +31 6 34 74 45 22
What data we collect
When you book a ride, we ask only for what is needed to carry out and confirm that ride:
- name
- email address
- phone number
- pick-up address and destination
- date and time of the ride
- number of passengers and luggage
- flight number for airport rides
- details you enter in a membership, business, hotel or partner request
- payment status, amount and technical Stripe references (not full card details)
In addition, we record price requests — the origin and destination you enter and the calculated price — so that we can verify our rates. Online payments are processed in a secure Stripe payment field. T4XI does not receive or store full card details; we do store the amount, payment status and technical payment references needed for confirmation, refunds and accounting.
What we use it for
To perform the transport agreement: scheduling your ride, confirming it by email or WhatsApp, and contacting you if anything changes. If you provide a flight number, we use it to track your flight status and adjust the pick-up time in the event of a delay.
The legal basis is the performance of the agreement with you. We do not use your data for advertising and do not sell it to third parties.
We use details from membership, business, hotel or partner requests only to assess the request, contact you and document agreed arrangements. We use payment data to process the payment, prevent fraud and maintain our financial records.
Who we share it with
We use the following service providers and recipients. Depending on the service, they act either as a processor on our behalf or as an independent controller:
| Party | Purpose | Region |
|---|---|---|
| Supabase | storage of bookings and quote requests | EU (eu-west-1, Ireland) |
| Resend | sending confirmation emails and forwarding requests | EU/US |
| Stripe | processing online payments and fraud prevention | EU/US |
| WhatsApp (Meta) | customer contact when you choose to use WhatsApp | EU/US |
| PDOK Location Server | address autocompletion while you type | Netherlands |
| Google Places API | address autocompletion as a fallback | EU/US |
| Vercel | hosting and delivery of the website | EU/US |
We also share your name, pick-up address and time with the driver who carries out your ride. That is necessary in order to collect you.
On what legal basis
To carry out and confirm your ride, we process your data on the basis of the performance of the agreement with you. For the amounts that appear on our invoices, a legal obligation applies: the statutory tax retention obligation. For recording price requests, we rely on our legitimate interest in being able to verify that our rates are correct — this involves no name or contact details.
How long we keep it
| Data | Retention period | Why |
|---|---|---|
| Invoices, payments and financial records | 7 years | statutory tax retention obligation |
| Booking and ride data | 12 months after the ride | customer service, refunds and disputes |
| Flight number and flight status | 30 days after the ride | only needed for performance and brief aftercare |
| Quote requests without a booking | 3 months | follow-up of the request; contains no contact details |
| Membership, business, hotel and partner requests | 12 months after the last substantive response | following up the request and documenting agreed arrangements |
| Complaints and customer service | 1 year after resolution | evidence and possible follow-up questions |
Once a period ends, we delete the data or render it untraceable, unless a legal obligation requires us to keep it longer. We keep the flight number for a shorter time than the booking itself: it is only needed to collect you and has no function afterwards.
We do not send a newsletter and do not keep a mailing list. There is therefore no retention period for marketing communications.
Cookies
This website itself places no tracking or advertising cookies and uses no analytics software that follows you across websites. During payment, Stripe may use strictly necessary security and fraud-prevention technologies. If we later use non-essential analytics or marketing cookies, we will ask for your consent in advance.
Your rights
You have the right to access your data, to have it corrected or deleted, and to object to the processing. To do so, send a message to booking@t4xi.nl. We respond within four weeks.
If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
Our website is accessible only over a secure connection. Data is stored in an environment with access control, and only staff who carry out or handle your ride have access to your booking.
See also our terms and conditions.